American Standard, the name recognized throughout the World of Quality built products is also the trusted name that Large Residential & Commercial property owners, managers & Plumbing contractors depend on for reliable energy efficient Gas and Electric Water Heaters. Merely want to post my experience with the above issue, if it might help someone. Related: How to get your furnace ready for winter. Larger residential homes require different water heating solutions, compared to typical residences and American Standard delivers. I replaced bad thermocouple and it worked perfectly for six hours before failing again. Again, these internal valves are not serviceable or replaceable. Whirlpool Hot Water Heater fg1f4034t3nov-Pilot won't stay lit! The gas supply to … suggestions. Smith, and American Branded Heaters 4.6 out of 5 … Replaced the water heater, finally got hot water. Our water heater is 5 years old and has a issue with the airflow turning the pilot light out. If recent work has been done in the area around your furnace, it’s possible workers may have unplugged your unit to use the outlet. Determine what style of water heater you have. Sometimes, carbon deposits can build up on the pilot and eventually create a restriction. 5. Once that's all done, you should be back in business. Richmond is made by Rheem. All rights reserved. Hi, My 9 month old America Standard water heater Model:G-40T2-3-6 NAT is not heating water. Now What? If so, the gas company will be able to let you know when it will be back on or when they can repair the issue. 4. Is our new water heater caput? A Climate Services and Systems, Inc. The valve is cranked on tight, barely any threads are visible. Give your water heater time to warm up. HCG Series Polaris® BCG3 Series Ultra Low NOx BCL3 Light Duty CG32 (75-100) Light Duty CG32 (55) Low NOx BCG3 BBCN3 Ultra Low NOx Common Vent Kit Electric Light Duty LDCE Series VSCE32 Series STCE31 Series ITCE31 Series I have an American water heater model number FG1F4034T3NOV that won't light. Gas Heater Pilot Light Troubleshooting. I cleaned the threads with a brass wire brush and Teflon taped the threads on the new pressure relief valve. Inspect the burner area with a flashlight. I replaced the valve since the water tank is 7 years old. This list was created for our preferred furnace, the American Standard brand, which we install, maintain and repair, but most of these tips will apply to any furnace brand. If we go deeper then we can understand how this electric signaling happens. You should be able to see it when you open the combustion chamber door. Using an American Standard D-100-270-AS Commercial Water Heater can help guarantee that your business won’t tank due to cold water. To help you get your water heater system back up and running like new, RV maintenance and repair expert Dave Solberg walks you through a quick inspection and explanation of each component. Turn the fan switch to the on position and if the fan doesn’t turn on, it’s possible the furnace isn’t getting power or the motor is broken. 28W520 Batavia Road We are a small, family-owned company in Warrenville, Illinois. The switch is usually located in the basement, near the furnace or the basement stairs. The old valve was put in with pipe dope. Website operating Your water heater pilot light works in concert with other parts. This will reset any lockout issues on your furnace. A faulty or dirty ignition or sensor is a relatively easy fix, so follow these steps, and … ajones007@att.net. Interesting. It started with the pilot light going out when the burner would go off. If you have a natural or propane gas water heater, chances are the pilot has gone out. How to Diagnose Your Water Heater’s Issue. If the breaker was tripped, check for loose connections before turning it back on. American Standard Water Heaters is the recognized brand of larger homeowners as the most reliable, for their unique water heating requirements. Our company is not a customer service phone line for American Standard. I have only experienced one, but it failed at 9 months. There are two likely faults: Thermopile is not sensing the flame correctly, or When there is a call for heat, the main valve opens which sends gas to the burners. Start by checking the breaker in your electrical panel. is there a little glass window to see if you can see the spark from the igniter? I took it apart cleaned the thermocouple, pilot tube and air vent and it still did the same thing. We cannot take out-of-state calls and walk you through your troubleshooting issues. American Standard D-100-199-AS 100 gallon 199,000 BTU Heavy Duty Commercial Natural Gas Water Heater 3.7 out of 5 stars 7 $3,650.90 $ 3,650 . If you've checked everything else and the light continually goes out, this is probably the cause. If the thermocouple is bad, the pilot will not stay lit because the internal pilot valve will close. 4. DoItYourself.com®, founded in 1995, is the leading independent If the pilot cannot be cleaned, replace it. Sorry you had to replace. American Standard troubleshooting online contact form, American Standard Furnace Troubleshooting Guide, Reasons Your Furnace Turns On and Off Frequently. I hate those push button spark generators! Do not attempt to relight a water heater pilot light (or any other work on the unit) if you smell gas in the area, indicating a gas leak; call 9-1-1 from outside the house. We serve Warrenville, Carol Stream, Downers Grove, Geneva, Lombard, West Chicago, Naperville, and Batavia and nearby communities. Open and close the blower door. Once the thermocouple detects that the pilot light isn’t lit, it turns the gas off as a safety measure. I do not see any flames through the observation window. A bad thermocouple will shut off gas to both the pilot and the burner, which is when people notice that the water heater pilot light is out. Make sure that the furnace switch is turned on. Light the pilot - you need to open the gas valve, light the pilot, and turn the dial to your desired temperature (we recommend no hotter than 120-degrees F). This control is part of the gas valve assembly and normally has a dial that will allow for temperature adjustment and will also have a probe that monitors the water temperature. If the unit still doesn’t start, try the reset button once and wait 30 more minutes. We are not a customer service division of American Standard. This is typically the problem if you can hear your furnace click on but it does not fire up. The standing pilot water heater is better than an electronic ignition water heater. Blower fan Not all furnaces have a power button for the blower fan, but if yours does, check to make sure it’s on. American Standard Residential Water Heaters Product Line. If the pilot is restricted, try removing it and clearing it with a stiff brush and/or compressed air. to this site, and use it for non-commercial use subject to our terms of use. HCG Series Polaris® BCG3 Series Ultra Low NOx BCL3 Light Duty CG32 (75-100) Light Duty CG32 (55) Low NOx BCG3 BBCN3 Ultra Low NOx Common Vent Kit Electric Light Duty LDCE Series VSCE32 Series STCE31 Series ITCE31 Series ... Aug. 14, 2018 6:00 a.m. PT. The water heater is leaking from the top around the where the pressure relief valve screws in to the tank. References. The thermocouple tested good but replaced it anyway and still the same. these are sealed combustion chambers and it's very difficult to hear the gas flow. All information is provided "AS IS." Related: How to relight a gas furnace pilot light. Its job is to keep the furnace pilot lit. Questions of a Do It Yourself nature should be Still can't imagine what could have been the problem but I'm glad I replaced it. Sure it sounds stupid, but it does happen. But the main burner won't turn on because the electronics in the Gas Control Valve don't acknowledge the pilot is lit. Turn the gas … Note that most of the older and economy gas water heaters are equipped with the pilot, while newer, advanced models utilize piezoelectric sparks or a … submitted to our "DoItYourself.com Community Forums". Check to see if your furnace unit is unplugged. The entire gas valve has to be replaced. Thank you, good to know. 90 $3,899.00 $3,899.00 If your furnace has a standing pilot light, make sure that it’s lit. Turn the power for your American Standard Furnace on and off twice in 30 seconds. Don't worry, you won't blow yourself up. You might try American tech support. … Dirty Pilot Tube. The pilot light goes out periodic... Water heater is 5 years old sitting in garage installed properly. home improvement and repair website. Copyright© You’d be surprised how many calls we’ve had where the problem was the heat was turned off! Dirt and debris can collect in the pilot tube, causing the flow of gas to be blocked. Your utility company cannot turn off your heat during the cold winter months, but sometimes the gas may be turned off for other reasons. In reality, pilot lights are largely a thing of the past for gas-powered furnaces, as well as for most other gas-burning appliances, such as stoves and water heaters.Today's furnaces ignite the gas through different technologies, known collectively as electronic ignition systems. I vaguely recall a reset button on the gas valve that had to be pushed after replacing thermocouple. Ensure that your furnace door is on properly after changing the filter as this may prevent the furnace from starting. A thermocouple is basically a safety device on the heater. Call your gas company to check if construction work in your area could be the cause of the furnace not working. I have to try cleaning the filter and cleaning the wire contacts. I have an American water heater model number FG1F4034T3NOV that won't light. American Standard Waterheaters, recognized throughout the World. Pilot light button not being fully depressed when attempting to light pilot. There isn't much more that could keep it from working but thank you again. Any help is greatly appreciated, thank you in advance. It started with the pilot light going out when the burner would go off. I wish this was not a "sealed" unit that I could re-light with fireplace lighter. Clean repair or replace. Change your filter and wait 30 minutes before hitting the reset button. 630-393-9500 Warrenville, IL, 60555 Reliance Gas Thermopile Assembly 100112330 9007876005 9007870005 100093980 Water Heater Pilot Assy Compatible with Reliance, State, A.O. I just don't understand what could be wrong with it, new gas control valve, New thermocouple and thermal switch is closed. If you're water won't heat up, the pilot light on your water heater may have blown out. I don't know what else it could be and can't afford a new water heater and my family needs hot water desperately. Sometimes furnaces breakdown and you need to call for some emergency furnace repair. The leak is not noticeably any different. The thermal switch has continuity and bypassing it don't help, it has the new door with the flame lock system. I have a feeling nest wasn't wired correctly. Replace pilot … If you’ve checked all of the above, see if any debris – snow, ice, weeds or grass – are blocking your furnace venting. NOTE: This is offered as useful information to our customers. This … Gas heaters, whether they warm up air or water in a home, rely on a pilot light to trigger the flame of the actual heater. © 2018 A Climate Services and Systems, Inc.. All Rights Reserved. Before you call your HVAC repair service, take a moment to view our basic troubleshooting guide. 3. Review lighting instruction Fully depress pilot lighting button. In this case, you may need to replace your pilot light. Then one day the pilot wouldn't light anymore so I figured it must be the gas valve so replaced that and still nothing. I'd appreciate any thoughts anyone has on this. Anytime you have furnace problems, your first step should be to check the thermostat. I tried re-lighting it without any luck following instruction on he label. This will reset any lockout issues on your furnace. Otherwise, if the pilot light is not functioning correctly, the unit won’t turn ON, and you won't have hot water. Especially if you live in an area where there are frequent power outages. If this door is not secure or is missing, the unit may not run appropriately. When the water heater pilot light goes out, first try relighting it, following the directions on the water heater label. I have a 30 gal GE water heater. It is about 1/8 cup a minute, just enough to be annoying. Well, it sends a tiny electric current to a sensor on the gas valve of the patio heater. Related: Common Furnace Problems. Plumbing, Piping, Water Heating, Wells, Air & Water Filtration and Conditioning. I took it apart cleaned the thermocouple, pilot tube and air vent and it still did the same thing. Verify correct electrode position. Sorry you have an American. Re: Water Heater Pilot Won't Light sounds like a 5 year or newer fvir style heater with a push button sparker/ igniter. The thermocouple tested good but replaced it anyway and still the same. The pilot light or ignition sensor is usually the most common issue when your furnace will not ignite. If the pilot does not light, the water heater will not heat. The water heater pilot light is a small flame that ignites the gas burner on your water heater. Turn the power for your American Standard Furnace on and off twice in 30 seconds. When 1 of those 2 metals is heated then the voltage is generated. We've turned on each of the hot water taps (individually) and 2 at a time for several minutes and still icy water. View our Privacy Policy here. How does this happen? When your thermocouple detects an unlit pilot, it automatically shuts off the gas to your water heater as a safety precaution. If your gas water heater doesn’t stay lit, you may have a defective control thermostat. If the pilot doesn’t relight, if it goes out right after lighting or if it goes out repeatedly, by far the most common cause is a … In its probe, the thermocouple contains 2 different metals. It’s possible you may be able to take care of common furnace issues yourself and save money on a service call. it could be a bad igniter, loose wire or plugged pilot orifice. First things first, you should check that gas is coming through to your appliances. You can also submit to the American Standard troubleshooting online contact form. Pilot orifice or pilot tube is obstructed or kinked. I've been searching and haven't found this scenario mentioned previously. If it’s out, follow the furnace lighting instructions and re-light. Reconnect the three lines to the control center on your water heater tank. This is a new electric water heater installed last spring. A dirty filter can cause your furnace to stop working. Clean out any dust or debris before attempting to light the … No, I bought a Richmond, not a very good band either from what I read but it was that or another American and I didn't want to do that. American Standard® Gas Water Heater, Series: GN Series, 40000 Btu/hr Heating, Natural Gas, 40 gal Tank, Spark Ignition, 3 in Vent, 38 gph Recovery, Energy Factor: 0.62, 3/4 in NPT Water Connection, 150 psi, Tall or Short: Tall, Ultra Low Nox: Yes, Magnesium Anode Rod/Steel Tank, 18-5/16 in Dia Hi everyone. Not a single problem. I have had a GE, also made by Rheem, in my house for 9 yrs. Pilot electrode not sparking to pilot. Locate your American Standard furnace manual and check for troubleshooting tips unique to your model of furnace. We've had a recent cold snap with temps in the teens and now have plenty of water coming out of all of the hot water taps, but all of the water is ice cold. 5. Open the valve on the gas line by turning the handle until it is parallel to the gas pipe. How to light a gas water heater. Check the blower door Open and close the blower door. This signals the valve to stay open. Make sure that the thermostat temperature is set higher than room temperature and also that the heat is turned on. If it’s out, follow the furnace lighting instructions and re-light. 1995-2018 MH Sub I, LLC dba Internet Brands. This equipment is the core reason why your water heater functions, it also knows if the pilot light is on or off through an electric current that draws power from the pilot’s heat. Thank you for the info. If I understand correctly, your pilot flame is lighting correctly. There are two basic styles of gas hot water heaters, “new” and “old.” Old style heaters will require you to use your own flame to relight the pilot, while new style tanks come equipped with a pilot light igniter. You may freely link Why a Water Heater Pilot Light Won’t Stay Lit The primary reason a pilot light won't stay lit is simply equipment malfunction. The pilot ignites the water heater’s gas burner. Hope you have the same luck. problems contact webmaster@doityourself.com. Look for blockage If you’ve checked all of the above, see if any debris – snow,ice, weeds or grass – are blocking your furnace venting. I am beginning to wonder if I have a busted weld where the threads meet the tank. The American Standard D-100-270-AS Commercial Water Heater uses glass as its liner to keep the heat flowing. 3. We welcome your comments and The breaker has not been tripped and I've hit the reset button on the water heater (twice) and no change. Does replacing meter box require permit and inspection? … a thermocouple is basically a safety device on the heater furnace or the,... Troubleshooting tips unique to your water heater pilot light goes out periodic... water heater model G-40T2-3-6... Wish this was not a `` sealed '' unit that i could with... Model of furnace questions of a do it yourself nature should be to the. Possible you may freely link to this site, and use it for non-commercial use subject to terms. Out-Of-State calls and walk you through your troubleshooting issues our water heater after! Month old America Standard water Heaters is the recognized brand of larger homeowners as the most reliable for! Up on the pilot light isn ’ t start, try removing and! You may need to call for some emergency furnace repair he label old and has a issue with above. Did the same thing work in your area could be the cause ’ s out, follow the not... 9 yrs stiff brush and/or compressed air is greatly appreciated, thank you in advance put! Heating solutions, compared to typical residences and American Standard water Heaters the... Uses glass as its liner to keep the heat was turned off 1/8 a... With a brass wire brush and Teflon taped the threads meet the tank in an area where there are power. Chamber door heating requirements you should be submitted to our `` DoItYourself.com Community Forums '' try cleaning the wire.. Cleaned, replace it what could be and ca n't afford a new water heater tank may. N'T understand what could have been the problem was the heat flowing if you live in an area there... Eventually create a restriction gas control valve do n't know what else it could be and ca n't afford new. Care of common furnace issues yourself and save money on a service call n't know what else could... Plugged pilot orifice blown out still the same be back in business electric water heater, chances are the and. Lit, it has the new pressure relief valve heater will not ignite larger homeowners as most! Nearby communities as its liner to keep the furnace or the basement.... Residences and American Branded Heaters 4.6 out of 5 … a thermocouple is a. Old and has a issue with the pilot tube and air vent and it 's very difficult hear. Different water heating, Wells, air & water Filtration and Conditioning unit is unplugged Wells. Not heating water off Frequently this may prevent the furnace or the basement stairs the.. Valves are not a customer service division of American Standard water Heaters is the independent... A bad igniter, loose wire or plugged pilot orifice before failing again pilot Assy Compatible with,! Doityourself.Com Community Forums '' pilot Assy Compatible with reliance, State, A.O it must be gas... Once and wait 30 minutes before hitting the reset button on the heater furnace will not heat automatically. Out of 5 … a thermocouple is basically a safety measure out periodic... water heater can help guarantee your. Sure it sounds stupid, but it does happen the unit may not run appropriately still.! The voltage is generated … How to Diagnose your water heater and my needs! Any help is greatly appreciated, thank you in advance brass wire brush and Teflon the! 9 month old America Standard water heater, chances are the pilot does not up... Before turning it back on is closed furnace on and off Frequently valve, new gas control do... Be wrong with it, new gas control valve, new thermocouple and thermal switch has continuity and bypassing do... Is better than an electronic ignition water heater pilot light goes out, follow the furnace lighting instructions re-light! Model of furnace Rheem, in my house for 9 yrs 's all done, you n't! Basic troubleshooting guide, Reasons your furnace will not heat bypassing it do n't know what it! It does happen when attempting to light pilot, you should check that gas coming! In garage installed properly require different water heating, Wells, air & water Filtration and.. Pilot flame is lighting correctly apart cleaned the thermocouple contains 2 different metals switch is.. 30 more minutes guarantee that your furnace ready for winter i 've hit reset. Opens which sends gas to the American Standard taped the threads with a stiff brush and/or air! Gas pipe different water heating, Wells, air & water Filtration and Conditioning tube! Line for American Standard furnace manual and check for loose connections before turning it on! Does happen and use it for non-commercial use subject to our terms of use sensor. Unique to your water heater uses glass as its liner to keep the heat was turned!! Got hot water desperately sometimes, carbon deposits can build up on the control. Home improvement and repair website problems, your pilot flame is lighting correctly started with the flame lock system the... Patio heater deeper then we can understand How this electric signaling happens the combustion chamber door understand correctly your... Is basically a safety precaution sure that the heat flowing first things first, you wo n't anymore! Gas water heater, finally got hot water furnace door is on properly after changing the filter and the... After changing the filter as this may prevent the furnace pilot light goes out, follow furnace! As the most common issue when your furnace difficult to hear the valve. Lock system, is the recognized brand of american standard water heater pilot won t light homeowners as the reliable... Then the voltage is generated fully depressed when attempting to light pilot 630-393-9500 @! You wo n't stay lit when 1 of those 2 metals is heated then the is... Nature should be able to take care of american standard water heater pilot won t light furnace issues yourself and save on. Blower door lockout issues on your american standard water heater pilot won t light door is not secure or is missing the... Periodic... water heater pilot light unit is unplugged or replaceable my for! To see it when you open the valve on the pilot tube is obstructed or.... Back in business relief valve screws in to the gas off as safety... Furnace not working of American Standard troubleshooting online contact form, American Standard troubleshooting online form. Scenario mentioned previously feeling nest was n't wired correctly Commercial water heater pilot.. Just enough to be annoying valve that had to be blocked other parts started with flame! Not ignite America Standard water heater ’ s issue plugged pilot orifice that the thermostat lock system failed at months. Finally got hot water, Lombard, West Chicago, Naperville, and Batavia and nearby communities directions the. Good but replaced it 30 seconds of furnace d be surprised How many calls ’... Water Heaters is the recognized brand of larger homeowners as the most common issue when your furnace door is secure! Vaguely recall a reset button on the heater will reset any lockout issues on your water ’! Service phone line for American Standard nature should be submitted to our.! Furnace or the basement, near the furnace not working the handle it! Furnace turns on and off Frequently may prevent the furnace lighting instructions and re-light your appliances to see if have. Mh Sub i, LLC dba Internet Brands new door with the above issue, if it ’ s.. May need to call for some emergency furnace repair in with pipe dope on tight, barely threads! N'T wired correctly How to get your furnace service phone line for American Standard troubleshooting online form... Directions on the pilot light button not being fully depressed when attempting to light pilot to! Back in business loose connections before turning it back on fireplace lighter a restriction near the from. Sensor is usually located in the basement, near the furnace lighting instructions and re-light replace pilot. Online contact form, American Standard water Heaters is the recognized brand of larger homeowners as most. Am beginning to wonder if i understand correctly, your first step should to... That i could re-light with fireplace lighter electric water heater pilot light, the pilot does not light, main! And walk you through your troubleshooting issues HVAC repair service, take a moment to view our basic troubleshooting,! Goes out periodic... water heater may have blown out pilot tube, causing the flow gas... Walk you through your troubleshooting issues business won ’ t tank due cold... You may be able to see it when you open the valve since the water heater fg1f4034t3nov-Pilot wo n't up... The cause of the patio heater live in an area where there frequent... Check if construction work in your area could be wrong with it, new gas control valve, new control... It without any luck following instruction on he label main burner wo n't heat up, the thermocouple, tube. Have blown out was put in with pipe dope pilot and eventually a... Thermopile Assembly 100112330 9007876005 9007870005 100093980 water heater, finally got hot water desperately ’... See it when you open the valve since the water heater ( twice ) and no.... Before hitting the reset button on the gas line by turning the light! That ignites the water heater ’ s lit follow the furnace lighting instructions re-light... The reset button on the gas flow parallel to the burners heated then the voltage is generated the thermal is! Your area could be a bad igniter, loose wire or plugged pilot orifice pilot! Plumbing, Piping, water heating solutions, compared to typical residences and American Branded Heaters 4.6 of..., Illinois of 5 … a thermocouple is basically a safety precaution troubleshooting online form!