Overview Grohe AG has a consumer rating of 1.33 stars from 3 reviews indicating that most consumers are generally dissatisfied with their purchases. Hope this helps. Grohe AG ranks 106th among Tech Support sites. Pissed Consumer © 2021 All Awesome customer service. Then Mr. Srivastav asked us to give some time for confirmation. Being original owner and having receipt I contacted Grohe for coverage under limited lifetime warranty. At the same time, the cartridge starts a slow leak (factory installed). Grohe has not shipped. GetHuman is not affiliated with Grohe America Inc. in any way. !Why must a paying customer wait for this long to discuss a defective product? For over $300 I expected much more.I’ll never recommend or purchase another Grohe product. I've done more research since and find that most Grohe are made in China now - and many leak!- do your research! I was shipped a replacement cartridge with the understanding that if the leak continues after I replaced the cartridge that I would be shipped a replacement faucet.The leak continued after replacement of the cartridge and I contacted customer service and emailed pictures of the leak.A reply from customer service lead team told me that they cannot see from the pictures where the leak is coming from and that they require further pictures to specify the location. ?Yes, I have tried both the customer service and tech/warranty dept. Our range of bathroom taps, showers, shower heads and kitchen mixer taps includes designs to suit all interior styles and budgets. Replaced products or parts are warranted only for the period remaining under the initial warranty at the time of replacement. Please attach your proof of purchase as this will allow us to deal with your enquiry in the most efficient manner. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. 2450 Copenhagen Denmark, 81 B, Bulgaria Blvd., floor 8, office 21 1404 Sofia Bulgaria, AI-Farabi Avenue # 17, block 4B, office # 402 050059, Almaty - Kazakhstan, Strada Nicolae Iorga nr.13, Corp B, Ap. Read honest and unbiased product reviews from our users. 22-26 Jakarta, Yaroslaviv Val Str. Find helpful customer reviews and review ratings for Grohe 31312000 GROHE Blue Pure Dual function Kitchen Faucet at Amazon.com. Fully completing the form below can increase the speed of response . Read honest and unbiased product reviews … For the shower, Grohe is known for products such as euphoria shower column. Read honest and unbiased product reviews from our users. Add to Compare. I naively assumed that Grohe is a good quality brand that supports its products. It’s only been 3 weeks I suppose!!! It has ½" connections, made to fit all standard pipes. Reviewer15271488 Appalling service. Now the picture began. Grohe's terrible customer service is a systemic problem that has been going on for more than a decade. Grohe Customer Service, Reviews and Complaints You can call Grohe at +1 905 271 2929 phone number, write an email, fill out a contact form on their website www.grohe.com, or write a letter to Grohe, Feldmühleplatz 15, … 1 review for GROHE, 1.0 stars: 'Tecnical & customer services at this Heathrow office are totally incompetent, and they have the aldasaty to charge a premium rate number for their shoddy service. Please give us a call again or send us an e-mail to grohe@grohe.dk - We are looking forward to hear from you. Save up to 45% on the Grohe 30 306 from Build.com. Using toll free services, call charges is paid by them, irrespetive of the the duration of the call. www. Grohe America consumer reviews, complaints, customer service. Nice, reliable company with great values. Read customer reviews and common Questions and Answers for GROHE Part #: 35601000 on this page. USA & Canada - GROHE in your country. Yesterday the engineer drove over 3 hours to bring it to us - it was the wrong part!!! I can highly recommend their Essence Line in Super Steel for tap and shower, really nice finish. Read honest and unbiased product reviews from our users. I’ve installed it all and choose Grohe as my personal fixtures. Really pleased. We are sorry to hear, that you were trying to reach us at a very busy moment. I asked what the life of their faucets is and they indicated they test for a 10 year life. So now I have to worry about all the faucets in the house suddenly springing leaks. You can prevent lime scale by drying the fitting after each use. What kind of nonsense is this? About once a year the faucet leaks while turned off. I did check all the hose supply lines and they are not the problem. Find helpful customer reviews and review ratings for GROHE 28672000 Wall Mount Hand Shower Union, Starlight Chrome at Amazon.com. GROHE has been part of the LIXIL Group Corporation since 2014. Write a review Sign in. I cannot imagine what you may have to deal with if you have a warranty issue. grohe.dk. Password will be generated automatically and sent to your email. Find helpful customer reviews and review ratings for Grohe 34397000 3/4-Inch Grohtherm Thermostat Rough-in Valve with Service Stops, Chrome at Amazon.com. Apparently they can only order one part at a time and it has to come from Germany - we are now told that it is another 10 days to receive the correct part - leaving us for a month with a defective shower in a holiday cottage which we are trying to let.Customer service is worse than useless - the only decent thing about Grohe is their engineer who couldn't have tried harder to help us!Anyone thinking of buying Grohe save your money - we certainly will for the next few cottages - won't be touching them with a bargepole!Update : the engineer fitted the right part but now the shower is leaking all down the wall and, guess what, it’s another 2 weeks for the replacement part! You may also write their customer service department at us-customerservice@grohe.com if you live in the United States. I will always use Grohe. We love the faucet and did not want to replace it. Our range of bathroom taps, showers, shower heads and kitchen mixer taps includes designs to suit all interior styles and budgets. Your contact information will not be publicly available on the website. As I told the representative, looking at both the superior quality of the Grove was very evident. Installed hose, and it works, but the sprayer head is diverting water through sprayer and aerator simultaneously. For additional information or questions regarding GROHE warranties, please contact GROHE Customer Service: Email: US-techservice@grohe.com Phone: (800) 444-7643 Care and Cleaning Tips: Do: Clean the fixture with a little soap and a damp cloth then simply rinse off and wipe dry. 701, 7F., No.255, Sec. Read customer reviews and common Questions and Answers for Grohe Part #: 40365001 on this page. Categories My Reviews My Settings Install App Help ... GROHE Reviews 28 • Poor . If you have any questions about your purchase or any other product for sale, our customer service representatives are available … This customer care number helps the customer to contact the help desk of Grohe with Free of cost. Was wrong on both occasions - the tap developed a leak within 3 months and all comms to Grohe are being ignored. In first phase we easily got all the concealed mixture bodies which we fixed in all our bathroom walls. I finally checked under the sink and it was totally wet. Grohe ... 3 Reviews . Customer service contacts and company information. Faucet at Amazon.com gets disconnected of the LIXIL Group Corporation since 2014 written so far and... Be publicly available on the phone yesterday the engineer drove over 3 hours to it! Salaries posted anonymously by employees most grohe customer service reviews issues with Grohe 's TrustScore a Grohe Ladylux3 Cafe Pull out at... Hear from you, our customer service, Why are they even in BUSINESS was disgusted a. 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