Contact Us For assistance or to ask questions about your claim status please call the Veterans Benefits Administration national call center. • GRB Platform . Assists retiring Soldiers and family members with completion of the DD Form 2656 (Data for Payment of Retired Personnel). The U.S. Office of Personnel Management website has more information about survivors benefits, while the Wellness LiteBlue page has guidance on maintaining your physical, emotional and financial health. Social Security (1-800-772-1213) or visit http://www.ssa.gov/mystatement. Federal Employee's CSRS & FERS Survivor's Benefits. For personal questions about your CSRS/FERS retirement annuity, life insurance (FEGLI) or health benefits (FEHB), please contact the Office of Personnel Management directly at: https://www.opm.gov — Telephone: Toll-Free 1-888-767-6738, or 202-606-1800 Call early in the day if possible to get through and you must have your retirement claim number or Social Security number available. When an employee dies after completing at least 10 years of creditable service, the spouse is entitled to an annuity equal to 50 percent of the annuity the employee had earned through the day of death. Box 45 CSRS Retirement Benefits www.federalbenefits. John S. Springfield, OH. Life events, such as marriage/divorce, death of a spouse or reemployment can affect benefits and must be reported to OPM immediately. FEGLI (1-800-633-4542) Call for life insurance benefits information or to report a death. When a Retired Postal Employee Dies. 3. MyVA411 main information line: 800-698-2411 the date of death of the deceased. Federal Employee Retirement Services conducts Seminars, Workshops and one-on-one personal training that satisfies federal agencies’ requirement to provide pre-retirement and benefits training. The average annuity awarded to remarried widow (er)s or surviving divorced spouses in fiscal year 2016 was $1,173 a month. The notarized consent of a spouse if the spouse has agreed to less than a maximum survivor annuity benefit; 3. You select the full FERS survivor annuity benefit at retirement, so your pension is reduced by 10%. Retirement requires a lot of planning and consideration. Overseas beneficiaries should call 212-578-2975. Many retirees and survivor annuitants call OPM to change direct deposit information and become frustrated because they can’t get through, their line is busy most of the time. Welcome to OPM Retirement Services Online Services Online lets annuitants (federal retirees or their spouses, ex-spouses, and children) manage their account online. In most cases, the funeral home will report the person’s death to us. Please switch auto forms mode to off. Please include your full name, daytime phone number, social security number and signature on all written correspondence. 567.121 Current Spouse. OPM can be contacted by telephone from 7:40 a.m. – 5:00 p.m. Eastern Time Monday – Friday at 888-767-6738 or TTY: 855-887-4957. Nationwide. You can use report a death online or you can call Retirement at 1-888-767-6738. ET. Shenia: Survivor benefits can also sometimes get a little tricky. Select the tab titled “Contacting Us” then select “Report the death of someone who gets benefits from us. 800-222-2798. Your employing agency maintains all of your records (including designation of beneficiary forms, if any.) for a survivor benefit. Phone: 1-888-767-6738 TTY: 711. Your annuitant claim number and OPM contact information is printed on the back. You must report the death to OPM’s Retirement Office. Call the Office of Personnel Management (OPM) at 1-888-767-6738 if you have any questions or to have them send you copies of the forms if you aren't able to download them. Visit the OPM website to report the death of a federal employee or retiree and apply for death benefits. Contact the Benefits Line at 1-888-320-2917 to speak with a benefits specialist, fill out SF-3107 and SF-3112 to submit along with a physicians statement and medical documentation to … 567.12 Conditions to Be Met by the Current (Former) Spouse. 800-321-1080. If you are a federal employee and/or in the Federal Employees Retirement System, you are likely dependent on FEGLI Life Insurance and FERS Survivor Benefits for making certain your spouse or partner receives a sufficient financial benefit in … The best way to contact OPM is through email: retire@opm.gov. Phone: Toll free 1-888-767-6738 (weekdays between 7:40 a.m. and 5 p.m. Eastern Standard Time) Fax: 1-724-794-6633. You may also need to call us for special or complex cases, or because we directed you to. Address: USDA APHIS MRP HRD - Benefits Section , 250 Marquette Ave. Suite 410 Minneapolis MN, 55401-2329 Phone: 612-336-3322 https://www.opm.gov/policy-data-oversight/pandemic-information/benefits The U.S. Office of Personnel Management website has more information about survivors benefits, while the Wellness LiteBlue page has guidance on maintaining your physical, emotional and financial health. Share your feedback at uspslink@usps.gov. Travis: Yes. Search Defense Finance and Accounting Service (DFAS): Search. Saving for Retirement. Select "Continue" (below) to accept the terms and conditions and to report the death of an individual who was currently receiving a benefit from OPM. Retirement Services also assists retirees and their families as requested. Retirement Services coordinates, conducts and facilitates detailed periodic Pre-Retirement & Survivor Benefit Plan group briefings for all retiring Soldiers and highly encourages that family members also attend. Contractor & Vendor. The ABC-C provides automated benefits s upport to Army-serviced appropriated fund employees through the Government Retirement & Benefits (GRB) Platform and trained BenefitsSpeci alists. Survivor Benefits; Contact us for more support. Employees who may be eligible to retire under disability retirement must apply directly to OPM. The Office of Survivors Assistance was established by Public Law 110-389, Title II, Section 222, in October 2008, to serve as a resource regarding all benefits and services furnished by the Department to Survivors and Dependents of deceased Veterans and members of the Armed Forces. 587.2 Survivor Benefit — Spousal 587.21 General. Survivor Benefit Plan is briefed during the Pre Retirement Briefing and all Retirees must complete their DD2656 prior to retirement. Our training is in accordance with OPM’s financial literacy objectives. Coordinates, conducts, and facilitates detailed periodic pre-retirement and survivor benefit plan (SBP) group briefings for all retiring Soldiers; Family members are highly encouraged to attend). I called and received my card in 5 days. This phone number is U.S. Office of Personnel Management's Best Phone Number because 5,298 customers like you used this contact information over the last 18 months and gave us feedback. DFAS has a new Survivor SBP Newsletter! To Report a Death: Call: 1-866-772-8724 Email: PPC-DG-CustomerCare@uscg.mil Below is a list of RRB offices which provide email contacts on this website. You can use this card to receive certain discounts and DOD retirees are able to book stays at military resorts with this card. Retirement Services Office (RSO) Retirement Services Office (RSO) provides quality service, guidance, and information on benefits and entitlements to active duty Soldiers and their Family Members preparing for retirement. Start your review today. There number is 1-888-767-6738. 330 Old Niskayuna Road. Fax: 800-469-6559. The $15,000 has increased to $32,423.56 for deaths after December 1, 2016. We also see Medical Retirements one time to process their Survivor benefits. The link takes you to the page where you can read more about the organization and send your email request. Coast Guard 101 - Executive Overview Briefing. If you need to report a death or apply for benefits, call 1-800-772-1213 (TTY 1-800-325-0778). Fort Leonard Wood Retiree Council Minutes Quarterly: 15 Nov 2017, 21 Feb 18, 16 May 18, 15 Aug 18, 14 Nov 18. If you don’t have all the information required to complete the online application, it is better to contact OPM via phone (202) 606-1800 so that they can direct you. If you have questions or concerns about any of these topics, please contact the VA at 800-827-1000 or visit their website at: Email Address. The spouse will need the annuitant's SSN and/or CSA retirement account number. 800-544-6666. Coordinates, conducts, and facilitates detailed periodic pre-retirement and survivor benefit plan (SBP) group briefings for all retiring Soldiers; Family members are highly encouraged to attend). Survivor Annuity Tiers. The spouse may be eligible for the Basic Employee Death Benefit, which is equal to 50% of the employee‘s final salary (average salary, if higher), plus $15,000 (increased by Civil Service Retirement System cost-of-living adjustments beginning 12/1/87). Survivors must report deaths to OPM to continue their annuity after a retiree passes on or to stop the annuity for the surviving spouse when he or she dies. When you pass away, your survivor will get 50% of your regular monthly pension – which would be $500 a month. You should give the funeral home the deceased person’s Social Security number if you want them to make the report. Notify U.S. Office of Personnel Management (OPM), Retirement Operations Center, Boyers, PA 16017, call toll-free 888-767-6738, or via Web, and provide: full name of deceased; date of birth; date of death; Social Security number; CSA claim number; and survivor’s name, address and relationship to the deceased. Under specific circumstances, children can receive survivor benefits from CSRS and FERS employees and retirees. Federal Employee Retirement Services. If the insured person was a Federal RETIREE. Denise: Yes. This is in addition to the basic employee death benefit. We are constantly expanding our online service offerings to give you freedom and control in how you wish to conduct business with Social Security. 1. OPM may not collect this information, and you are not required to respond, unless this number is displayed. 1900 E Street, NW, Washington, DC 20415. Retired Military & Annuitant. Philadelphia, PA 19176-9913. Customer Service. It is a busy phone number so OPM encourages them to call early in the morning when the phone lines are less busy. © 2021 - U.S. Office of Personnel Management 1900 E Street NW, Washington, DC 20415 | (202)606-1800 I am a Dependent or Survivor. An annuity is a monthly payment for the lifetime of the beneficiary. If the claim number is not available, provide the individual's date of birth and Social Security number. An eligible surviving spouse of a FERS employee is also entitled to a basic death benefit, plus 50 percent of the employee’s final salary (or high-3, if that’s greater). 1. U.S. Office of Personnel Management Retirement Surveys & Students Branch 1900 E Street; NW; Washington, DC 20415-3563. Attention A T users. To enter and activate the submenu links, hit the down arrow. Application for immediate federal retirement: For CSRS/CSRS Offset employees – Form SF 2801; for FERS/ “Trans” FERS employees – Form SF 3107; 2. ... to the Office of Personnel Management, Retirement Services Programs (1090-0008), 1900 E. Street N.W., Washington DC 20415-3500. The Federal Employees' Retirement System (FERS) is a three-tiered system that includes: Social Security. Farmington Hills, MI. The Veterans Benefits Administration offers a variety of benefits and services to spouses, children, and parents of Servicemembers and Veterans who are deceased or totally and permanently disabled by a service-connected disability. Your account is securely protected by the U.S. Office of Personnel Management (OPM). OPM will send the appropriate forms for claiming a survivor annuity or a lump-sum payment of retirement contributions, if applicable, and take any necessary action on health benefits. Complete the claim form FE-6DEP by downloading the form from this website. Phone: Toll free 1-888-767-6738 (weekdays between 7:40 a.m. and 5 p.m. Eastern Standard Time) Fax: 1-724-794-6633. Hours: Monday thru Friday, 7:40 a.m. to 5:00 p.m. Complete a Direct Deposit Enrollment Form ( FMS 2231) and mail or fax it to: For Retirees: For annuitants, beneficiaries and survivors. Pre-Retirement. Civilian Employee. You would now receive $900 each month. Discontinuation of … Send written inquiries to: Office of Personnel Management Retirement Operations Center P.O. Call early in the morning, otherwise you will get a busy signal. Survivor annuities, like retirement annuities, consist of tier I … ET Closed on federal holidays OPM: Reporting A Death – Federal Retirement Annuity. Compass Rose Health Plan (external link) 800-769-6953. 2019 Retiree Appreciation Days: 6-7 September 2019. Survivor Benefit Plan: Please call for an appointment. Call us if you can't find an answer to your question on OPM.gov or if you can't sign in to OPM Retirement Services Online to manage your annuity account. Foreign Service Benefit Plan (external link) 202-833-4910. I receive many questions from site visitors concerning OPM’s Retiree Services Online (SOL). Under specific circumstances, children can receive survivor benefits from CSRS and FERS employees and retirees. The VA also administers pensions, educational programs, home loans, life insurance, vocational rehabilitation, survivors’ benefits (such as Dependency and Indemnity Compensation-DIC), medical benefits and burial benefits. Conducts one-on-one SBP counseling for all retiring Soldiers, and their family members. You can contact our law firm through www.retirementlaw.com, www.berrylegal.com, or by telephone at (703) 668-0070, to schedule a consultation to discuss your individual federal employment retirement matter. Basic Benefit. You can also submit a report of death on OPM’s web site at http://www.opm.gov/retire. 1. Check out the June 2021 issue, with lots of news and helpful info for survivors/SBP annuitants. Medicare (1-800-633-4227) 24 hours a day, 7 days a week for assistance. Contact Fidelity regarding your account by phone or online. Survivors are required to notify OPM in the event of the benefit recipient’s death. USPS Retirement Information. Defense Finance and Accounting Service. Commercial Phone: (518) 786-4581. Home RetiredMilitary provide Branch Contact information. DSN Phone: 489-6188. Pre-Retirement. Blue Cross and Blue Shield Service Benefit Plan (external link) Nationwide. PO Box 41618. Pre-retirement briefings are held first Tuesday of every month. The Civilian Personnel Advisory Center recruits, retains and sustains a high quality volunteer force through innovative and effective enterprise … The RSO assists Soldiers and Spouses in making a clear and concise Survivor Benefit Plan (SBP) election prior to retirement. To reinstate a VGLI policy that has expired, you’ll need to fill out an Application for Reinstatement of … And, the veteran’s. Nationwide. This is in addition to the basic employee death benefit. Retired Pay: 800-469-6559 Annuitant/Survivor Pay: 800-982-8459 Claims for non-receipt of payment: 216-522-6081 or 216-522-6358 Phone 20 Feb 19, 15 May 19 & 21 Aug 19. To access the menus on this page please perform the following steps. PERSONNEL CONTACT PHONE NUMBER DATE MAILED AGENCY NUMBER POI REMARKS SF-2800 (CSRS) SF-3104 (FERS), Application for Death Benefits SF-2800A (CSRS) SF-3104B (FERS), Documentation and Elections in Support of Application for Death Benefits when Deceased was an Employee at the Time of Death SF-2809, Health Benefits Registration Form(s) Survivors of Federal Employees and Retirees. The call center may be reached by dialing : 1-800-827-1000 . They also provide resources for locating student jobs, … OPM services 2,113,414 federal annuitants, 523,737 survivor annuitants plus postal service retirees as well. Questions concerning pay should be directed to the PPC (RAS) in lieu of the Help Desk, since the Help Desk does not have access to pay records. 2. Forgot your account number or user ID? If a FERS survivor annuity is also paid, allocate the employee's FERS contributions between the 3-year annuity and the survivor annuity. Note: It is extremely difficult to contact OPM by phone… When the unexpected happens and you can no longer work due to a serious medical condition, Social Security Disability Insurance (SSDI) benefits can be a lifeline for you and your family. Welcome to the Office of Survivors Assistance! 4/3/2020. Download the Application for Veterans’ Group Life Insurance (PDF) Fax the form to 800-236-6142, or mail it to: OSGLI. 567.1 Survivor Annuity. Regular retirements will have 3 appointments, one for Survivor Benefits, one for Finance and DD214 review and final out. Indianapolis IN 46249-1200. Phone: 888 CalPERS (or 888-225-7377) TTY: (877) 249-7442 Fax: (800) 959-6545 International Calls: +1 916-795-3000 We're closed on state holidays. Apply for and manage the VA benefits and services you’ve earned as a Veteran, Servicemember, or family member—like health care, disability, education, and more. You can contact OPM Retirement Services by using our online help form, by phone or mail, or by visiting us in person in Washington, D.C. We will email you in 3 to 5 business days with a response. Please do not call us for an update before you receive this email. Survivor Benefit Plan: Please call for an appointment. OPM set a goal to respond to inquiries within 60 days. The Survivor Benefit Plan (SBP), Reserve Component Survivor Benefit Plan (RC-SBP) and Retired Serviceman's Family Protection Plan (RSFPP) provide eligible beneficiaries with a form of benefit called an "annuity." Voicemails. Your claim number is shown on your Retirement Services Card that was mailed to you when you retired. Your claim number can be found on documents from OPM, for example, your annuity statement, 1099R tax statement, and your retirement benefit booklet. U.S. Office of Personnel Management. RRB National Telephone Service: (877) 772-5772; Headquarters Personnel Directory: (312) 751-4300; General TTY: (312) 751-4701 RRB Email Directory. 22–1990 — Application for Education Benefits (PDF) 10-10ez — Health Benefits Renewal (PDF) 21–2680 — Exam for Housebound Status or Permanent … The VA also administers pensions, educational programs, home loans, life insurance, vocational rehabilitation, survivors’ benefits (such as Dependency and Indemnity Compensation-DIC), medical benefits and burial benefits. Retirement Information - Office of the Chief Human Capital Officer (OCHCO) Annuitants must contact the OPM Retirement Office at 1-888-767-6738 * or send an email to retire@opm.gov. The U.S. Office of Personnel Management website has more information about survivors benefits, while the Wellness LiteBlue page has guidance on maintaining your physical, emotional and financial health. The phone number is 1-833-2CG-NRHD (1-833-224-6743) (toll free). When seeking reconsideration from OPM, it is important to obtain the advice and representation of legal counsel. Need more help? Army Benefits Center –Civilian. Regional Offices are closed to in-person appointments due to COVID-19. My Account. Telephone Numbers. I do believe under FERS, they also have to have at least 18 months of service? The OMB number 1090-0008 is currently valid. TSP Account Number. NOTIFY: U. S. Office of Personnel Management, Retirement Operations Center, Boyers, Pennsylvania 16017, in writing of this intention no later than 2 years after the marriage. U.S. Military Retired Pay. Note: It is extremely difficult to contact OPM by phone… Federal Relay Service FERS. Died while employed in a position subject to CSRS. Hit enter to expand a main menu option (Health, Benefits, etc). Military Member. With so few reviews, your opinion of OPM US Office of Personnel Management could be huge. Be sure to provide the child’s full name, the survivor annuity claim number (CSF number), and the full name of the deceased Federal employee or retiree. OPM’s Retirement Services provides customer service to 2.6 million annuitants, survivors, and family members. To check the status of the form or application, annuitants may contact the Retirement Office at (888) 767-6738 or retire@opm.gov. Total family benefits for widow (er)s with children averaged $4,011 a month. 587.2 Survivor Benefit — Spousal 587.21 General. The e-mail address is nrhdesk@gmail.com. Conducts one-on-one (desk-side) Pre-Retirement briefings as needed. Apply for and manage your GI Bill and other education benefits to help pay for college and training programs. 567.11 Conditions to Be Met by the Employee. Toll Free Number: 1-855-NFC4GOV (1-855-632-4468) Hours of Operation: 6:30 AM to 5:00 PM Central Time, Monday through Friday (except for Federal holidays) I am not an Authorized Servicing Personnel Office Representative. 0. The OPM telephone number is (724) 794-2005 or, toll-free, (888) 767-6738. If you’re the survivor of a federal employee or retiree, you may qualify for death and survivor benefits. CHECK OUT OUR NEW SURVIVOR SBP NEWSLETTER - JUNE 2021 ISSUE NOW ONLINE! 800-FIDELITY (800-343-3548). In order to provide a survivor annuity, an employee, upon his death, must have: Completed at least 18 months of creditable civilian service, and. Retirement Planning & Expense Analyzer developed by John Talbot, a federal retiree. o First and last name, o Social Security Number or VA claim number, 8899 E 56th Street. The Civilian Personnel Advisory Center is made up of a team of human resources professionals dedicated to supporting and empowering service members, civilian employees , families and veterans worldwide in an era of persistent conflict. If you have questions or concerns about any of these topics, please contact the VA at 800-827-1000 or visit their website at: OPM and OFEGLI do not have access to your records. 202-606-1800. toll free 1-888-767-6738 (weekdays between 7:30 AM to 7:45 PM EST), fax requests to 1-724-794-6633, or email questions to retire@opm.gov . For Retiree Travel & DA Inquiries Call: 1-866-772-8724. The phone lines are open from 7:40 am to 5:00 pm (Eastern Standard Time). Brokerage, Mutual Fund, and IRA Account questions? 2020 Retiree Appreciation Days: 11-12 September 2020 If a FERS survivor annuity isn't paid, the tax-free part of each monthly payment is an amount equal to the employee's FERS contributions divided by 36. How to Make Enrollment Changes Outside of TRICARE Open Season. To apply for death benefits, the survivor/representative will complete the appropriate Application for Death Benefits SF 2800 for Civil Service Retirement System (CSRS) or SF 3104 for FERS retirees and the SF 3104B for when a FERS employee died while employed at the time of death. A surviving spouse can call OPM to find our if a spousal annuity was elected. the insured's social security number. Survivor Benefit Plan/Dependency and Indemnity Compensation (SBP/DIC) Offset to be Phased Out by 2023. • An employee retiring, unmarried, and who elected a survivor benefit to a named person having an insurable interest may change this if Toll-free number Hours; Where to call : MyVA411 main information line : Toll-free number : 800-698-2411: Hours : 24/7 : Where to call : Telecommunications Relay Services (using TTY) Toll-free number : 711: Hours : 24/7 : Where to call : VA benefits hotline : Toll-free number : 800-827-1000: Hours : Monday through Friday, Retirement time line (Journal Entries) Retirement realities. A court order cannot award a survivor benefit unless the marriage lasted for at least nine months. the name of the deceased (if different), and. Email: info@FERS-retirement.com. Interested in opening an account? To report the death of a federal annuitant, you may call the Office of Personnel Management ( OPM ) or go online. You must also process survivor benefit changes, cash in … 30600 Northwestern Hwy, Suite 408. Their site allows users to view their annuity statements, change allotments, download their 1099R tax form, set federal and state tax withholdings, and much more.To register for the first time you must first call OPM and request a temporary password that you will change after you first log on to the site. When an employee dies after completing at least 10 years of creditable service, the spouse is entitled to an annuity equal to 50 percent of the annuity the employee had earned through the day of death. The Office of Personnel Management manages the civil service of the federal government, coordinates recruiting of new government employees, and manages their health insurance and retirement benefits programs. Office: 248-509-9035. Read the latest info about the SBP-DIC Offset Phased Elimination, news about our exciting new initiative on status notifications, and an outline of the changes to simplify the … The Office of Personnel and Management (OPM) administers both USPS retirement programs - the Civil Service Retirement System (CSRS) and the Federal Employees Retirement System (FERS). Fax: 248-702-0073. FAX: (518) 786-4649. User ID. Latham, NY 12110-3514. Be sure you have the following information ready when you make the call: the name of the insured employee/retiree/compensationer. A report by the OPM Inspector General found the Retirement Services division is not living up to those goals. To receive your card call OPM at 1-888-767-6738. Compares total retirement income to expenses. Download a free trial version of their Benefits Calculator and Retirement Planner software program. M-F, 8 a.m. to 5 p.m. Our Services. Phone Number. In our example, your pension would be reduced by $100. 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Open from 7:40 a.m. and 5 p.m. Eastern Time Monday – Friday at or... Social Security and the survivor of a federal employee Retirement Services conducts Seminars, Workshops one-on-one... Legal counsel submit a report of death on OPM ’ s financial literacy objectives may not this. Regular retirements will have 3 appointments, one for survivor benefits to obtain the and! Links, hit the down arrow a.m. to 5:00 pm ( Eastern Standard Time Fax... Death to us card to receive certain discounts and DOD retirees are able to book at. Your records because we directed you to send an email to retire @ opm.gov )... So OPM encourages them to call early in the morning, otherwise you will get 50 % of regular. 794-2005 or, toll-free, ( 888 ) 767-6738: 855-887-4957 respond inquiries. Contact Fidelity regarding your account is securely protected by the U.S. Office of Management. Online ( SOL ) ) call for life insurance ( PDF ) Fax: 1-724-794-6633 where you can call at. Held first Tuesday of every month OPM in the morning when the phone lines are open from 7:40 a.m. 5. Federal retiree info for survivors/SBP annuitants securely protected by the OPM telephone number is displayed Conditions to be Met the. You are not required to notify OPM in the morning when the phone lines are open 7:40. The deceased person ’ s Retirement Office at 1-888-767-6738 * or send an email to retire @ opm.gov the employee. The average annuity awarded to remarried widow ( er ) s or surviving divorced in! ( Data for payment of retired Personnel ) to report the death of someone who gets benefits from.. Finance and DD214 review and final out Medical retirements one Time to process their benefits... Need to report the death of a spouse if the spouse has agreed to less than a survivor... ) or visit http: //www.ssa.gov/mystatement a little tricky a spousal annuity was.... December 1, 2016 $ 100 call OPM to find our if a survivor. Briefed during the Pre Retirement Briefing and all retirees must complete their DD2656 prior to Retirement shown on your Services! It to: Office of Personnel Management Retirement Operations center P.O $ 32,423.56 for deaths after December,! Activate the submenu links, hit the down arrow average annuity awarded to remarried (! You receive this email ( Data for payment of retired Personnel ) a day, 7 a! During the Pre Retirement Briefing and all retirees must complete their DD2656 prior to Retirement that federal... Planner software program Office of Personnel Management could be huge representation of legal counsel and Retirement Planner program... Fers survivor 's benefits plus postal Service retirees as well call Retirement at 1-888-767-6738 724... Phone lines are less busy: OSGLI a spouse if the spouse has agreed to than! To obtain the advice and representation of legal counsel E. Street N.W., Washington, 20415. Account by phone or online 7:40 a.m. – 5:00 p.m. Eastern Time Monday – Friday 888-767-6738... Fers ) is a busy signal Veterans ’ Group life insurance benefits or. Titled “ Contacting us ” then select “ report the person ’ s Retirement Office at 1-888-767-6738 or. This website complete the claim number or Social Security number available this number is 1-833-2CG-NRHD ( 1-833-224-6743 ) ( free! Securely protected by the OPM Retirement Office ' Retirement System ( FERS ) is three-tiered. Training that satisfies federal agencies ’ requirement to provide pre-retirement and benefits training FERS contributions between 3-year!