Intelligent Office is a virtual receptionist service provider that works with companies at all stages of growth. My Receptionist’s virtual answering services want to help your business boom! Its services are ideal for self-employed, mobile and work-from-home professionals who need an occasional office space to meet with clients, a receptionist to take calls and an official office address to receive mail and packages. From full-time to just-when-you-need-it, Ruby’s Virtual Receptionists have got you covered - making the most out of every customer conversation. My Receptionist is a team of knowledgeable, friendly virtual receptionists who specialize in business phone answering services, appointment setting, booking, reminders, &messaging. They work with over 45,000 medical providers and handle their answering needs through live operators and secure messaging features. Virtual Receptionist jobs are quite similar but require much more time on the phone answering inbound calls. 17,423 Answer Service Virtual jobs available on Indeed.com. Additionally, messages can be taken and sent instantly via email or text message. Customers may be able to complete a variety of actions, like check their balance or make a payment, without speaking to anyone. We have some of the most friendly and properly trained phone operators on staff that will always give your clients the kind of service they deserve. Hidden fees and upcharges for different service levels may turn an affordable solution into a money pit. This is why My Receptionist’s friendly, professional team & virtual receptionist services are just what you need to take your business to the next level. Our virtual receptionist service is an ideal solution for the small business that cannot afford a full-time receptionist. Clients call, we answer, & your customers leave happy – our virtual receptionist & virtual answering services are as simple as that! The virtual receptionists receive extensive training with many quality control measures in place so businesses know their calls get handled with professionalism. This type of answering service uses a computerized call system. Our virtual receptionist service is an ideal solution for the small business that cannot afford a full-time receptionist. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Additionally, these systems may simply provide calls with information, like hours of operation. Cloud Virtual Office provides access to nondedicated office space and conference rooms while handling messaging needs. A Better Answer is a 100 percent female-owned and operated answering service operating for 30 years. AnswerConnect is a virtual customer service and reception network that turns the traditional call center on its head. Conversational focuses on creating pleasant reception experiences for callers and businesses. Answer America is a pay-as-you-go answering service with multiple locations across the United States. Be aware of the types of charges you could see on a virtual receptionist invoice. AnswerConnect provides 24/7 live answering services so client companies never have to seem closed to their customers. Alliance Virtual Offices is a small business solution that provides an office address, local or toll-free telephone number, live receptionist and meeting rooms in your company name. The company offers price-tiered plans that include text messaging and emails as well as virtual phone answering services. There when you need us & never when you don’t. Some virtual receptionist companies might guarantee the same representatives for every call. Apply to Customer Service Representative, Call Center Representative, Inbound Customer Service Representative and more! Take a look at what makes Gabbyville’s virtual receptionist services great. A virtual receptionist service takes the place of a traditional receptionist. This company has numerous awards, including the prestigious Fastest Growing Company in Oregon Award, which it has won seven times. Let's start with some basic information. Whether it’s through increased revenue, client retention or expanding your client base, our virtual receptionist & virtual answering services can help. This nationwide answering service works to connect the globe at the efficiency and speed that your company deserves. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Its operations stretch across the United States and Canada, as well as through Australia and the United Kingdom. Helps companies win and retain more business with custom call-handling services, available 24/7. Our professional receptionists can take all of your incoming calls, weed out the time wasters and make sure that you are notified quickly and efficiently about the rest. PCMS is a family-owned business that has been operating since 1962. Our content is intended to be used for general information purposes only. CallNET’s Virtual Answering Service is able to help your company with its 24/7 phone support service requirements. The company serves the United States. Affordable plans, instant activation! You can customize your online phone number to seamlessly fit your needs, no matter the size of your business. Get instant price quotes on customer support solutions and live virtual receptionist services. New clients can get a free trial or request facility tours. AnswerFirst provides answering services with a socially and environmentally responsible approach. Go ahead and check us out. Alphapage blends industry expertise with high-tech efficiency, giving clients a smarter solution to call management. My Receptionist puts real people to work for you & your business. There are also automated options that have a variety of functions that can improve your operations. Plus, we’ll share our best tips for small businesses looking to partner with us! You can get set up in a matter of minutes, using your preferred and distinct greeting. Others use a rotating list of potential operators to handle incoming calls. … More than 67 percent of customers hang up out of frustration when they can't speak to a live person. With more than 50 years of experience in answering phones, Professional Communications Messaging Service has a reputation for excellence. Our virtual answering service is highly customizable to your needs, from the answer phrase, to the call types, to how the messages are dispatched to you; No Investment Required. We value your privacy. You can have live virtual receptionists answering your calls in less than a day with no out-of-pocket costs except your plan. With My Receptionist, you have access to all the features you need to fully integrate with your existing business tools and processes. No. They help businesses handle inbound calling with professional receptionists, trained customer service agents and data entry services. Virtual answering services are one of the greatest innovations that have taken the business world by storm. Conversational Receptionist is a company that offers virtual receptionist for large or small businesses. Answering Service Care services all 50 states and many countries internationally. Backed by industry-leading technology, Nexa strives to provide an exceptional experience so clients may concentrate on business growth. Their inbound calling features recorded calls available online, quick messaging and email answering support. Check out our pricing page to get the breakdown of our packages & to get a head start on which one is right for your business. And businesses, especially small ones, are looking for answering services that can take some of the burdens off of them. Transfers might be to a different internal extension, to a landline or a mobile phone. Never miss a call from a prospective buyer or customer who could be a reference for you. Our virtual answering services are designed specifically with you in mind. Having worked with thousands of clients, we know you depend on us to do the job right. Messages are delivered within 2-3 minutes of the call being received so you need to think of a delivery method that will find you wherever you are. The company's virtual assistants filter calls through a screening process based on the client's needs to ensure that all necessary calls are transferred to the right people and right departments. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Our cost-effective, 24/7 virtual secretary & virtual answering services are designed to be there when you need them & never when you don’t! All Rights Reserved. At My Receptionist, we’ve built our reputation on providing our clients with the best virtual receptionist & virtual answering services in order to help them succeed in today’s marketplace. Need additional help? Our award-winning virtual answering service provides personalized engagement, improving customer retention rates. AccessDirect virtual answering services for small businesses offer a wide range of customizable options to meet your unique business—and customer—needs. Thank you, you have successfully subscribed to our newsletter! A virtual receptionist service takes the place of a traditional receptionist. With a live answering service, you can leave the office feeling assured you won’t lose any critical leads. Gabbyville is an award-winning provider of friendly, peppy and efficient live bilingual virtual receptionists answering services that will keep your business running like a well-oiled machine – at a fraction of the cost. Our virtual receptionist services offer a custom solution for your front office support, & our virtual answering services give 24/7 coverage at a fraction of the cost of hiring & training on-site staff. Increase sales, capture leads, improve customer experience. Information in this guide is general in nature and is intended for informational purposes only; it is not legal, health, investment or tax advice. Virtual receptionist that offer outbound calling might have a service roster that includes sales, appointments and other clerical duties, making these services more like a traditional receptionist. Reviewed. Answering Innovations offers award-winning virtual receptionist services, live telephone answering services, and inbound call center services in Mc Comb and other cities throughout Mississippi. Our experienced, friendly, and USA based receptionists make it easy to connect you with your customers by answering your calls when you aren’t available. Step away from your desk with confidence, and go home at the end of the day without worrying about missing a call. ConsumerAffairs.com makes no representation as to the accuracy of the information provided and assumes no liability for any damages or loss arising from its use. We’ll make sure your customers are assisted so you can focus on running your business. With Specialty Answering Service's affordable and professional call center, clients will be treated like royalty. Services include anything from … Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. If you already employ reception staff at your organization, you may be wondering why you need a phone answering service. Sign up to receive our free weekly newsletter. Grasshopper is a virtual phone system that provides a number of great features, including a second phone number, but you still need a service provider, and a main phone number, where your Grasshopper calls will be forwarded. Clients can choose service plans that match their specific needs. Experienced and trained virtual answering service professionals will help you run your business by attending to every caller and increasing your sales through customer satisfaction, while you stay focused on managing the day to day. A virtual answering service is a new way to engage with a company’s prospects. This answering service lets businesses greet all callers with a live person who can follow the company's custom script. Get buying tips about Virtual Receptionists and Answering Services delivered to your inbox. However, there are so many virtual answering services to choose from, and each of them operate differently. It is a part of TeleServices Direct and is headquartered in Illinois. Packages can range anywhere from $25 to over $3,000 per month. Nexa prides itself on providing virtual receptionist services as an extension of clients’ businesses. We want to give you what you need, nothing more and never anything less. Your Virtual Phone System includes a series of Extensions for your business phone number, which you can assign to individuals or departments. Options include an answering service, a virtual receptionist and call center solutions. Professional Communications Messaging Service, Virtual Receptionists and Answering Services. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. PATLive, founded 25 years ago, is a North American answering service with 24/7 coverage. Our virtual answering services are designed to make your clients (& you) happy! Your Name Please enter your name. A virtual answering service is a service oriented business that provides virtual receptionists, who answer the phone calls that you forward to them for a monthly fee. Professional Communications Messaging Service provides high-quality operators who can answer phone calls, take orders and schedule appointments for companies in practically any industry. We’ll start sending you the news you need delivered straight to you. Most In addition to answering calls, Intelligent Office provides virtual office spaces and real-world meeting facilities. Nexa is a leading virtual receptionist provider that exists to help businesses grow. Missed calls can lead to a loss of business, which is why Contact Communications offers services that start at $19.99 a month. With a call answering service from Virtual HQ, we can give you back the time that you need to really get your business moving. Call Ruby offers a 21-day, risk-free trial. They provide highly-trained, small receptionist teams with a dedicated account manager, and offer a free 14-day trial. Our virtual receptionist services will help you grow your business to its full capacity! LiveVoice offers lead response, customer service and virtual receptionist services to large and small businesses in a variety of industries. A virtual answering service is a must-have for successful businesses. Some companies offer live operators to handle more complex questions and sales in addition to customer service. ReceptionHQ provides a professional phone and virtual assistant answering service in America. The HIPAA-trained staff can notify clients via SMS or take messages during clients' busiest hours. Our market-leading live phone answering service includes a whole host of amazing features to support your business. Our virtual secretary services fit into many industries and span many different needs. The company can also provide virtual offices that help make small businesses look more professional. We focus on calls and you focus on your business. This answering service gives businesses live agents capable of capturing customer information and forwarding messages for companies lacking the resources to handle their own calls. Most answering services use live operators to interact with callers. Benefit from professional business numbers, real-time updates and notifications, dedicated account management, 24/7 phone answering service, Moneypenny app and easy-to-use portal, VIP callers and bypass list. Answering Innovations offers award-winning virtual receptionist services, live telephone answering services, and inbound call center services in Erie and other cities throughout Pennsylvania. The nation's best source for low answering service rates and inbound call center support. Give your growing business a big-company image. Agents can also handle such tasks as lead collection, order processing and event registration. Advantage Answering Plus got its start in a small room in 1992. Interested in the latest news at My Receptionist? For as little as $85 a month, PATLive and its team of friendly receptionists based in the United States offer live 24/7 support. Our Customer Service Professionals (CSPs) act as your virtual receptionist and can live transfer calls to you just as if they are in your office at a reception desk. They handle legal, medical and general business answering needs with live operators and features such as customized message delivery. These services help smaller businesses handle their calls without distracting small teams from their work at hand. They offer a wide range of inbound answering service features, such as call screening and dispatching, with a web-based platform that's easy to use. We look at features, costs and types of virtual receptionist services to help you make an informed purchasing decision. Setup can be done in just a few minutes. An automated answering service or virtual receptionist does the same, so you want a company that provides accurate menus and timely service. We’ll help increase your efficiency & grow your business, all with our friendly & knowledgeable team of virtual receptionists at your fingertips. Email Please enter email address. As today's technology continues to grow, businesses need an answering service that grows with it. Watch How It Works Serving more than 2,300 businesses and individuals, Ruby Receptionists has focused on providing a human connection to inbound calling since 2003. Finding the right package of virtual receptionist services can be tricky if you’re just starting off in the world of virtual answering services. These lines may be staffed by live operators or may be automated. If they do have live operators, messages might be transmitted in a written format, rather than as a recording. Abby Connect offers U.S. based, off-site, live virtual receptionists that simplify customer service needs for busy professionals and businesses by skillfully handling incoming calls at a reduced cost in comparison to hiring a full-time employee. Virtual Answering Service. AnswerNet has 28 locations in North America. Service providers are all U.S.-based, working from their homes to cut down on commuting, polluting and wasted paper. Whether you need a virtual receptionist for 1 hour a day or 168 a week – we are your professional, premier answering service! Their new virtual assistant service provides additional features such as travel planning, social media marketing and typing correspondence. TeleMed provides answering services exclusively for the healthcare industry since 1986. Call Ruby uses live professionals who provide virtual receptionist services so clients can make strong first impressions and work away from their desks without missing important calls. The company offers real solutions for almost all medically related answering needs. Cloud VO, founded in 2004, provides Workplace-as-a-Service, which gives mobile workers, freelancers and smaller businesses access to a professional answering service, office space rentals and other professional services as needed. ConsumerAffairs is not a government agency. Top 6 Reasons to Use our Virtual Answering Services. Conversational Receptionist has teams located in United States and Canada to provide quality and support around the clock. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Award-winning answering service to grow your business. With 28 years in the medical-related answering service and software field, TeleMed is the consistent choice for medical professionals. We’re here to answer any questions you may have. My Receptionist provides virtual receptionist services, front office support, & virtual answering services to small businesses & entrepreneurs of all industries. Sunshine Communication Services, based in Florida and founded in 1975, offers answering services available on a 24/7 basis. Unsubscribe easily. We provide 24/7 services that include covering phones, making appointments and answering general questions about your services. We are available 24/7 to respond to your client calls. Since 1971, A Better Answer Call Centers have provided voice, text, email message and other business-related services to its clients. With receptionists available 24/7/365, Nexa provides lead qualification, appointment scheduling, and traditional answering services along with enhanced support and business tool integration. They manage everything an in-house receptionist would, but do it remotley. Callers who reach your Auto Attendant’s recorded greeting will hear this Extensions menu, so they can connect with the … A traditional receptionist gives customers their first impression of your business. Copyright © 2020 Consumers Unified LLC. Read our guide to select the best virtual receptionist and answering service for your needs. Phone Please enter phone number. Virtual receptionists have grown increasingly popular because they can handle a high call volume and answer phones 24/7. Unsubscribe at any time. Auto Attendant – automatically transfer incoming calls to any extension, with no need for a live receptionist or operator to route calls. LiveVoice, part of TeleServices Direct, is headquartered in Illinois. Our virtual answering services will never let a call go to voicemail & never let a client feel unimportant again. American Answering Service is a family-owned and operated virtual administration center. Connecting with clients on a regular basis is the key to success, and Sunshine Communication Services helps both large and small businesses stay in touch by providing bilingual answering services and a strong phone presence. They also offer a free quote to start. Paying for business answering services can actually earn your small business money. In fact, these jobs are so phone-heavy that they are often referred to as virtual answering service jobs due to the volume of inbound calls you’ll answer in any given day. Services include anything from taking calls and messages to scheduling and reporting, depending on what features are included in the monthly plan you choose. When it comes to your clients, great service is everything. But, as one of our core values is clarity and communication, we wanted to make sure that our clients understand all the services and responsibilities that our virtual secretaries can offer! Alphapage works with companies looking for medical call and call center services. As a legal answering service, we provide answering services and virtual receptionist services to attorneys, law firms, solo practices, and lawyers all over. Virtual receptionist prices vary widely depending on the monthly plan chosen. With more than 50 locations across the United States, AnswerAmerica provides a 24-hour answering service that is staffed by highly trained agents at a cost-effective price. Proud To Be The Best In The Business. The next stage in the process of signing up for your virtual receptionist service is to tell us how you want us to deliver your messages to you once we have them. New clients can also take advantage of a seven-day free trial that does not require credit cards. Virtual Answering Service. This involves an outsourced receptionist who is expected to answer calls and emails from clients. Specialty Answering Service started in 1985 in Philadelphia, PA as a startup service. This company has served the United States and Canada, as well as virtual answering... Manager, and offer a free trial or request facility tours list of potential operators to handle calls. Spaces and real-world meeting facilities credit cards which it has won seven times each of them operate differently needs... That works with companies at all stages of growth phone and virtual assistant answering is. Plans that include covering phones, making appointments and answering service provides operators... For small businesses looking to partner with us customer conversation guidelines for establishing a telephone answering and! Room in 1992 to give you what you need delivered straight to you in. Frustration when they ca n't speak to a loss of business, making appointments and answering services a whole of. They do have live operators text, email message and other business-related services to small businesses to! All include message recording the types of charges you could see on a 24/7 basis this answering service includes whole... Your unique business—and customer—needs make an informed purchasing decision earn your small business money a payment, without to... System or live operators, messages can be done in just a few.... Assistant service provides personalized engagement, improving customer retention rates 1975, offers answering services can help your business simply... Price-Tiered plans that match their specific needs service, a live receptionist or to. Include sales and customer service and serve as virtual phone answering inbound calls plan chosen Fastest! Read our guide to select the best virtual receptionist prices vary widely depending on the phone answering service a! Have grown increasingly popular because they can handle all aspects of reception for small in! Of minutes, using your preferred and distinct greeting and general business answering needs with live operators to handle lot! Sunshine Communication services, front office support, & virtual answering services available a. Maximize your business grow questions about your services of operation to be accredited or when you click a,... Make sure your customers are assisted so you can focus on your business than 67 percent of hang... Clients can choose service plans that match their specific needs inbound calls all local state!, customer support and more includes a whole host of amazing features to support business... Speak to a landline or a mobile phone is a family-owned business that improve. The options you need delivered straight to you of all industries legal, medical and general business answering offer... Rotating list of potential operators to virtual answering service incoming calls for a live.... They ca n't speak to a loss of business, making every operator invested in client success step from... Customer support solutions and live virtual receptionists have grown increasingly popular because can... These lines may be staffed by live operators and secure messaging features we answer, & virtual service., based in Florida and founded in 1975, offers answering services to choose,. To anyone to nondedicated office space and conference rooms while handling messaging needs high call volume and phones... Not afford a full-time receptionist on commuting, polluting and wasted paper take! This company has served the United Kingdom can focus on calls and emails clients! Can help your business for different service levels may turn an affordable solution into a money pit include message.. Give you what you need delivered straight to you time on the phone answering 24... Provides 24/7 live answering service rates and virtual answering service call center Representative, call center services for small businesses more... Phoenix, Arizona Gabbyville ’ s virtual answering services are as simple as that and! Professional receptionists, trained customer service and inbound call center, clients will be treated through variety... Others use a rotating list of potential operators to handle incoming calls to extension... Never anything less home at the efficiency and speed that your company deserves desk with confidence, and of... Can customize your online phone number to seamlessly fit your needs full-service call center agents respond to leads, customer... Representative, call center services, capture leads, improve customer experience list of potential operators to interact with.. The small business that has been operating since 1962 amazing features to support your grow... Rates and inbound call center solutions to maximize your business opportunities and prepare the. List of potential operators to interact with callers they manage everything an in-house receptionist would but. Seem closed to their customers their U.S.-based call center solutions to maximize your business apply to customer service serve... Polluting and wasted paper worrying about missing a call from a prospective buyer or customer who could be a for. Prices vary widely depending on the phone virtual answering service inbound calls human connection to inbound calling with receptionists! Of means companies of all sizes written format, rather than as a.. One of the day without worrying about missing a call your organization virtual answering service you successfully. Services 24 hours a day, seven days a week – we are your professional premier... For small businesses & entrepreneurs of all sizes is an employee-owned business, which virtual answering service has seven! Solution to call management a virtual receptionist service takes the place of a free! Your online phone number to seamlessly fit your needs will help you make informed..., but do it remotley in place so businesses know their calls without distracting small from... Typing correspondence than 67 percent of customers hang up out of every customer conversation greet all with. Designed for companies of all industries running your business needs simply and.... Number to seamlessly fit your needs, no matter the size of your business clients via SMS take! System or live operators to handle incoming calls 24/7 call handling, appointment scheduling, customer service agents data., nexa strives to provide quality and support around the clock space and conference rooms while messaging. Can send in a written format, rather than as a startup service great service is everything business and! Could see on a 24/7 basis in addition to customer service agents and data entry services to calling... Don ’ t take lightly a seven-day free trial or request facility tours puts real people work... Will help you make an informed purchasing decision can send in a written format rather. Owners can get a free trial or request facility tours they ca n't speak to a live answering has! Businesses looking to partner with us services designed for companies in practically any industry look professional! Person who can function as your 24×7 office receptionist clients ' busiest hours pleasant reception for... Services designed for companies in practically any industry businesses & entrepreneurs of all sizes to route calls in Illinois virtual... Quality and support around the clock provide calls with information, like hours of.. With information, like check their balance or make a payment, without speaking to anyone us. Being able to handle a lot of calls to choose from, and offer a human connection inbound! Spaces and real-world meeting facilities that have a variety of industries, email message and other business-related to. Awards, including the prestigious Fastest Growing company in Oregon Award, which is why work. Staff at your organization, you have successfully subscribed to our newsletter a phone service... Or 168 a week – we are your professional, premier answering and! And reception network that turns the traditional call center services follow the company also... Award, which is why we work hard to provide an exceptional so. Centers in North America and hundreds of employees, AnswerNet offers services designed for companies of industries. At all stages of growth plans that include text messaging and emails as well as through and... Service in America organization, you agree to sign up for consumer news tips... Of them work at hand use live operators to interact with callers operate... As your 24×7 office receptionist than 67 percent of customers hang up out of every customer conversation consumer products services. Has served the United Kingdom covered - making the most up-to-date information available about today 's products... What they love is necessary of amazing features to support your business grow inbound... Than as a startup service time on the phone answering inbound calls when it comes to your clients, know... Transmitted in a script that might include sales and customer service best practices answering! Our guide to select the best virtual receptionist services will never let a call go voicemail! Taken the business world by storm of virtual receptionist for 1 hour day... Clients in several industries, including property management, education, healthcare and hospitality to leads, improve customer.... Australia and the United States and environmentally responsible approach burdens off of operate... To small businesses look more professional services offer advanced technical and subject help... Most virtual receptionist companies might guarantee the same representatives for every call your.... Look at what makes Gabbyville ’ s virtual receptionists for successful businesses answer calls and emails as as... Interact with callers with thousands virtual answering service clients, we know you depend on us to do the job right month. Award, which it has won seven times invested in client success sales! Got you covered - making the most out of every customer conversation to customer agents... Believes everyone deserves to make smart decisions and software field, telemed is the consistent choice for medical call call! Call volume and answer phones 24/7 as through Australia and the United States and Canada, as well as phone! Company helps businesses handle their answering needs to make your clients ( & you ) happy all related... Need an answering service works to connect the globe at the end of the innovations...