If this does not resolve the issue (or if your faucet does not have a side sprayer), the cartridge would need to be replaced and the valve body would need to be flushed and cleaned. Next, select what happens to signal the timer has reached zero. However, the ioDigital and U by Moen shower data cables have unique connections. This will typically be a black plastic piece at the end of the spout where the wand should reside. The optimal specifications for installations include a water outlet that exits the wall (not the ceiling), with a recommended floor to water outlet height of 72-84"/183-213 cm. If there is a sticker on the box that states, "Works with Apple HomeKit", it will be compatible with Apple HomeKit. Check to see if there are shut off valves installed with the unit. The U by Moen is now compatible with: If you have any issues with integrating your U by Moen shower with your Amazon, Apple or Google smart home system please contact Moen customer support at 1-800-BUY-MOEN. ", Reason: U by Moen skill has not been enabled and connected to the users U by Moen account, Solution: Enable the U by Moen skill within the Alexa app and connect the U by Moen account to the Alexa account, Alexa response: "The temperature you've requested is higher than the max temperature setting on the shower.". I am concerned that the Moen faucet I am interested in will not fit in my thick countertop. During the initial install, a language was selected for the controller display. While the atomized drops of water are small in size, they are mighty! The hose for my pullout / pulldown faucet keeps getting caught by various obstructions in the below cabinet. No, the buttons are permanently attached to the controller and cannot be removed. Connections: Make plumbing connections to inlets and outlets as determined. Selecting Optional Water Savings Mode: Read the explanation about Water Savings Mode and select “Next.” If you want or are required to engage Water Savings Mode, select “Yes.” If not interested or required, select “No” to disable this mode. No -- The new adapter is not compatible. If one of these items is broken, the handle mechanism will need to be replaced. This is done by pressing and holding the 'Temperature Down' button on the controller until the 'Technical Information' page appears. Moen recommends using both batteries & AC power in case power goes out. The filter screens are accessible from the access panel side of the valve. This is caused by either a restriction in the system or an installation issue. If you haven't yet downloaded the U by Moen App, see the question "How do I pair my U by Moen with my Amazon devices?" Download Free Moen Troubleshooting Guide Moen Troubleshooting Guide When people should go to the ebook stores, search instigation by shop, shelf by shelf, it is in reality problematic. Only use the provided screws to ensure a flush mount to the shower wall. Any additional smart phones must login under the email and password associated with a U by Moen account. Adjustable Wrench (or basin wrench for hard to reach areas), Plumber's Putty (not required on all installations), Allen Wrench (not required on all installations). Be sure to pay attention to the maximum distance the valve can be installed from the controller as part of the preparation process. This issue should be resolved by replacing the o-ring(s) inside of the spout, as well as the cartridge. What makes ExactTemp® better than the competitors' thermostatic valves? Can the U by Moen shower be used in locations where local codes require only a single outlet active? You may need to move your router closer to the U by Moen device in order to improve the Wi-Fi connection. What kind of batteries do I need to buy? Simply drag and drop the icons to best represent the outlet functions in your shower. If the pivot rod is not broken, then it will need to be adjusted in conjunction with the lift rod. How do I know if the optional Battery Backup (service kit 179573) is connected to my valve? Yes, you can turn off the shower using your smart phone if it was initially started using the controller. Yes. To create the aromatherapy experience, Moen partnered with INLY, a brand owned by the French corporation Skinjay, to adapt their inventive technology and make it available for the North American consumer. Otherwise this will function as a normal faucet with a hands-free sensor. Ensure that AC power adapter is within 5 ft. (152 cm) of the shower valve (F) and has continuous power. U by Moen has forever transformed showering to create a personalized showering experience. Measure the distance between the tub spout and the valve. Please view our, If your model has a vacuum breaker, it may be leaking. Rinse screen of any debris and reassemble. You would need to follow the following steps to connect the existing controller to your new router/Wi-Fi network. Yes. Battery or AC power is needed to operate the faucet in electronic or manual mode. TRENDnet TEW-691GB is the only router that has reported issues. How far away will the smart phone activate your shower? Any standard shower fittings can could be used with the U by Moen shower digital valve. The U by Moen shower controller is attached to the wall with a mounting bracket that is secured with two screws. Another option is to simplify the preset name to something more discernable, Assure your Alexa device is well positioned for optimal interaction: place it at least eight inches from any walls and windows; assure there's no echo or reverb in the room. shower in on. Assure your Alexa device is well positioned for optimal interaction: place it at least eight inches from any walls and windows; assure there's no echo or reverb in the room. Frequently Asked Questions. Can I use quick connects for inlet and outlet? Angle (showerhead), Handheld (showerhead), Left Body Spray, Right Body Spray, and Tub Spout. Instructions on calibration can be obtained via the ExactTemp Service Manual in our. MOEN 7560 PRODUCT USER MANUAL Pdf Download. and the option of turning the display off when it is not in use can be accessed in the "Settings" section of the app. The total flow from all shower devices attached to a single outlet for either valve should not exceed 6gpm. We recommend homeowners view their Flo by Moen app as an extension of their security system and treat the alerts accordingly. A large flat-bladed screwdriver can be used to unscrew the balancing spool from the valve. Solution: Select a temperature below the "Maximum Temperature Setting" when activating your shower with Alexa, Alexa response: "The temperature you've requested is not a valid number.". Does Flo by Moen Smart Water Shutoff integrate with other smart home systems? Yes, the controller meets iPX5 water proof requirements and is completely sealed. If you’ve downloaded the app and are connected to your home WiFi network, the controller will automatically update when the shower is not in use. Is the U by Moen shower valve compatible with PEX, copper and CPVC? From the smartphone app home screen, select the “Presets” tab. There will also be text in the bottom left of the screen indicating that these current shower settings reflect a preset. Note: The controller is not required to test plumbing. However, battery backup service kit 179573 is available for purchase. Wrap thread seal tape clockwise around threaded joints to ensure a tight seal. I now only get hot or cold water but not both. The max flow rate of the S3102 two 2-outlet valve is 9 gpm at 45 psi. Once you've personalized the preset, press the “Done” button to save your settings and move back to the “Preset Home” screen. There is a two outlet valve (S3102) and a four outlet valve (S3104). Are there any special router requirements? I already have one phone synced to the controller. The current Billed month-to-month. Does the U by Moen shower valve have flow volume control? Will the digital valves work with existing showerheads, hand showers and body sprays? If your Wi-Fi is working for other products, restart your Moen app and try again.” Did your device get disconnected? Flo by Moen customers can sign up for FloProtect at https://meetflo.com/floprotect/. Are there any issues with electricity and the chance of being shocked? Will it take me long to install a faucet? The label on the control box demonstrates the three patterns in which the light will stay on or flash: See the MotionSense installation guide and troubleshooting guide. Power and data cables must also be routed to avoid damage when installing the valve or controller installation screws. Use common words like "Morning", "Workout", "Weekend", "Work" or "Kids" over more unique words or proper names. Will I be able to use a static IP address? Moen takes your privacy and security seriously. Choose how long you want the timer to run by selecting any amount of time up to 20 minutes. The valve can be placed up to 30 feet from the shower controller for added flexibility and easy access to a GFCI power outlet. Is there a 'blank' or 'capped' icon I can use to acknowledge that particular port is not active on the controller? Ask Alexa for suggested start commands: "Alexa, ask Moen for available start commands" Choose one to start your shower. Can I integrate the U by Moen into my smart home hub? Plumbing Product, Kitchen & Bath Fixtures user manuals, operating guides & specifications Moen User Manuals Download | ManualsLib First, open the Apple App Store on your iPhone. display will appear under normal use when the valve is running on AC power. How long does it take to ship parts if I purchase direct from Moen? Can I use quick connects for inlet and outlet? In this video, I show the rough plumbing and installation of the U by Moen smart shower system using Pex and Shark Bite fittings. A large flat-bladed screwdriver can be used to unscrew the balancing spool from the valve. In hands-free mode, the flow will always be delivered at it's maximum unless overridden at the handle. If this does not resolve the issue, and if the unit also has a side spray, check the pressure from the side spray. Replace the Phillips head screw and handle cap. Do I need to have an Amazon Echo product in the bathroom to control the shower? The controller is not a touch screen. Will Nebia by Moen really get the shampoo and conditioner out of my hair? Also, make sure the valve body is cleaned. Let us help you find a solution to the problem you're having. Jetted tubs already require dedicated GFCIs (110V, 15-20A) for pump/motor and heaters. When the warm-up mode is enabled, the shower can be programmed to provide an audible alert when the preset temperature is reached, send a message to a phone and/or pause the water until you are ready to shower. Are the products contained in the capsules tested on animals? Download the Amazon Alexa app to your phone, Setup your Echo device through the Alexa app, Open the Alexa app and click "Skills" from the app menu, Search for "U by Moen" in the skill search bar, Click "Enable" within the U by Moen skill, Enter your U by Moen email address and password to sync your U by Moen account to your Alexa account, Allow Alexa to connect to your U by Moen account. Make sure the notches are aligned on the dial. I've already purchased a U by Moen shower, do I need a new controller to integrate voice automation with Amazon Alexa? Read our FAQ page for information regarding your Moen product, installation & repair considerations, maintenance questions, innovations and more. Can I operate two controllers from the same smart phone? Adhere bracket to finished wall. Inspect the valve body. Reason: The preset that was requested either doesn't exist or was not understood by Alexa. Use a flat head screwdriver to unscrew this counter-clockwise until you reach a stop, this will ensure it is opened all of the way (screwing clockwise until a stop is reached will turn the water off). The FloProtect Plan is an additional layer of protection and benefits that is optional to Flo by Moen users. Also, verify the hot water system in the home is on. How many smart phones can be connected to the controller? Please note, however, that intermediary structures (e.g. Some models will have white indicator mark on the hose. In order to move the controller, it is necessary to move both the data cable and the mounting bracket. What is the warranty on the valve? How many presets can you have for two outlet and four outlet SKUs? Can I install the U by Moen valve in an attic? In some models, the diverter is installed in the valve body; on other models it is installed around the valve body under the spout. The shower pause when it reaches the desired temperature. Open the U my Moen app. Installation Help - Moen takes your privacy and security seriously. Moen is a manufacturer of several different types of pull-out style kitchen sink faucets. With only a few differences, Installation of a MotionSense faucet is very similar to a standard faucet. If this is the case, the valve will need to be reinstalled. Does the U by Moen shower measure/display water usage during or after a shower? If this is broken, it will need to be replaced. Smaller droplets cool off faster than larger ones, but we've custom-designed Nebia by Moen spray nozzles themselves, as well as their spacial arrangement to ensure thermal comfort for our users. Inspect the 1423 balancing spool. If the valve has stops, both will need to be opened. Guide the data cable (P) through the hole in the wood support. This is critical to protecting the home because these leaks are often early indicators of vulnerabilities in pipes, fixtures or appliances that eventually lead to catastrophic water damage. Please view our Find Your Product section to determine your model and the required wand. Please view our Find Your Product section to determine your model. We recommend lubricating the spout o-rings with silicone-based grease (Moen part number 99915, included with o-ring kits). The Moen Traditional shower faucet has a chrome finish and a lever-style handle that fit well with most decorating styles. However, the time is only displayed after the controller is connected to Wi-Fi. Can the app be updated from the Apple app store or Google Play? Do not use plumber's grade faucet grease, silicon sprays or any lubricant that may contain petroleum. 3. If the spool does not move freely, then the 1423 balancing spool will need replaced. However, the system can be controlled using Android and Apple iOS smart phones, provided the app has been downloaded to the smartphone and the controller has been connected to the cloud/internet. To check your app software and controller firmware version, go to the bottom of the "Settings" tab within the U by Moen app. This is caused by the shut off valves not being turned on, a lack of pressure through one of the shut off valves or an obstruction in one of the supply lines feeding water to the faucet. Do the cables for the controller, AC power adaptor and optional battery backup need to be inserted into specific ports within the valve? How does the U by Moen shower controller mount to the wall? Sliding the ball from right to left will turn the tone off if you prefer no alarm. Can I join copper to PVC tubing? Note: If the system is left in the paused state, it will automatically shut off after five minutes. Does the unit use a lot of electricity? Flo Technologies notes that many of its customers immediately discover a potential leak after installing and training their smart water valve and estimates that its customers have saved up to two million gallons of water with the Flo system in 2018. Any Alexa enabled device is compatible with U by Moen. This nut can be unscrewed to view the pivot rod. Yes, Nebia by Moen has a unique pressure regulator that helps it function for as low as 20psi minimum. The controller allows you to select which outlets are in use based on the number of outlets available (two or four). This battery backup will allow approximately two showers per day for three days with no WiFi. Never use cleaners containing abrasives, ammonia, chlorine, bleach or other harsh chemicals to clean, as they may damage the finish. Make sure you are using one of the following phrases to start your preset: Examples of starting the shower using Alexa: Examples of stopping the shower using Alexa: The U by Moen is now able to integrate with select smart home systems including voice activation. Attach the data cable retainer to the controller end of the data cable to prevent it from falling back into the wall. Does the U by Moen shower run on AC power or batteries? What caused my faucet to turn on unintentionally? Does it run on batteries or use AC power? For best full coverage experience, we recommend installing the magnetic dock with handshower at hip or torso height. How is MotionSense powered? Yes. How do I activate INLY aromatherapy shower capsules? Check both the supply lines from the shut-off valves to the faucet. Yes - Assuming the app has been downloaded to your phone and the controller is connected to the cloud/internet. Secure the support with wood screws, then drill a 1¼” hole through the middle. How does the installation differ from a standard mechanical faucet? The U by Moen shower controller is powered by the data cable that connects the controller to the valve. What type of smart phones can be connected to the controller? Please view the installation instructions for assistance on how to set this. To take advantage of the smart features - yes, there is an app available for iPhones and Androids. The vertical spa system works with plumbing and drainage that are common to most households. The following diagrams depict three common setups that will appeal to most homeowners, as well as a few options to consider. While pressing them together, push towards the hose, and the white piece should pop back to its original position. The next available option is to choose the proper time zone, which is needed to accurately display the date and time on the controller. The optional battery backup provide enough power for approximately two showers per day for three days with no Wi-Fi. Does the U by Moen shower work with a tankless heater? Select 'Settings', and scroll to the bottom of the page. Set up your shower controller by establishing controller settings, including language, time zone and optional Water Savings Mode. No. The plumbing of the home would need to be investigated for a resolution. Select 'Add Device' and follow the instructions provided by the U by Moen app after this selection is made. Once the settings are saved, you will hear a tone and see an on-screen notification. How easy is the installation of the showerhead? Alexa response: "You must connect your U by Moen account to use this skill. Only users in the US and Canada are able to download the app to sync the controller to the app. The first editable field is the “Title” of the preset. Read our FAQ page for information regarding your Moen product, installation & repair considerations, maintenance questions, innovations and more. Set mounting bracket (A) aside. If your shower layout includes two vertical spa ioDIGITAL™ spa valves, an 80 gallon or larger hot water tank is recommended. Before installing the U by Moen shower system, it’s important to consider a few key factors such as the number of shower outlets the homeowner intends to use in the shower, valve placement, location of a usable electrical outlet and strength of WiFi signal. The power supply and valve must not be installed where the ambient temperature can exceed 104°F (40°C) or where freezing may occur. Are the Nebia by Moen products covered by Moen's Limited Lifetime Warranty? Pressing the power button will turn off the shower. After a few seconds, the screen will transition back to the shower status screen. The first option is an audible tone from the controller; this is the factory default. Does the U by Moen shower work with a tankless heater? Does the U by Moen shower measure/display water usage during or after a shower? Wave your hand over the spout again, and the water will turn off. The controller sends the desired temperature to the valve. In addition, a strong Wi-Fi signal is also recommended. Can I move the U by Moen shower controller once it has been installed? In addition, please note that when using the AC Adapter, we recommend plugging it into an outlet that is not controlled by an ON/OFF switch. In certain conditions, some magnets may interfere with the operation of pacemakers or other implantable medical devices. Connecting Data Cable: Note cable connector ends; connect valve end to valve. In addition, the ioDIGITAL™ system operates under low voltage (5V). First, tap the “Timer” row to open the “Timer Edit” screen. The only available icons are Rainhead (showerhead), Overhead (showerhead), Angle (showerhead), Handheld (showerhead), Left Body Spray, Right Body Spray, and Tub Spout. For pullout or pulldown kitchen sink faucets: Remove the hose from the wand and inspect the screen that is in between these items. This battery backup will allow approximately two showers per day for three days with no WiFi. Yes, any U by Moen shower controller manufactured after June 2018 is Apple HomeKit compatible. Next, press and hold the three bars for whichever preset you want to move and drag the preset to its new desired location. No. Second, make sure there is nothing obstructing the spout or showerhead. What is the minimum water pressure needed for a digital valve? Live smart water assistance directly in the Flo by Moen app to help diagnose alerts in real-time, troubleshoot your unique home setup, and get expert advice on plumbing maintenance from our team of experts. To manually pause the shower, press each outlet button individually until all outlets are off. With the vertical spa, a minimum pressure of at least 40 psi is recommended for optimal performance and satisfaction. Do not use plumber's grade faucet grease, silicon sprays or any lubricant that may contain petroleum. Si usa algún voiture. The recommended minimum access panel opening is 14" wide by 29" high. Frequently Asked Questions. If the pressure is good from the hose, reinstall the screen and wand. Never use cleaners containing abrasives, ammonia, chrlorine, bleach or other harsh chemicals to clean, as they may damage the finish. If you don’t own a speaker consider using either the free Amazon Alexa app or the Google Home app to issue voice commands through. however, that intermediary structures (e.g. My rough-in valve in the shower was installed too far back from my finished wall. How can I fix this? All three ports are located on the underside of the valve between the inlets. The controller is not a touch screen. The vertical spa system works with plumbing and drainage that is common to most households. Both knobs have corresponding LEDs that will light up so the user has a visual reference of the temperature and pressure. Does the Moen Roman Tub valve spout shank need to be cut to the desired height after it has been installed? DIGITAL THERMOSTATIC SHOWER VALVE FOR USE WITH TS3302TB/TS3304TB CONTROLLER. If you wear a pacemaker or implantable medical device, please consult with your device manufacturer and physician/clinician for specific guidance. Yes, the CC connections on U by Moen shower valve outlets and inlets can be connected to Pex, copper or CPVC with standard plumbing adaptors. The valve is designed to work with one controller. However, the max flow rate of the S3104 four-outlet valve is 14 gpm at 45 psi. and UL1951. Bookmark File PDF Moen Troubleshooting Guide First, open the Apple App Store on your iPhone. The Moen 4 outlet valve (S3104) features four outlets and has vertical spa features four spray outlets and a maximum flow rate of approximately 14gpm at 45 psi. Installation is complete. Six "AA" batteries will provide power to the faucet and last for approximately one year. What happens when a power outage occurs while shower is ON? Why is this? Yes, app updates will be made available through the Apple App store and Google Play as new versions are launched. Make sure the temperature knob is being rotated to the hot side. To determine your model, please see our Find Your Product section. MicroLeak™ technology runs daily proactive tests, to help identify and notify you of small leaks that often go undetected (e.g. What kind of cleaner can I use on my LifeShine® faucet? First, it is essential to identify the model of your faucet. Reason: Alexa did not hear a number but instead of a word for the temperature requested. Once this is selected, follow the instructions provided by the U by Moen app after this selection is made. What does the FloProtect Plan offer that the Flo by Moen Basic offering doesn’t? Make sure the handle is on properly. Plus, the Ready Sensor (front) saves water because it only flows when needed. Moen products reflect the best of our experience and we stand by our workmanship while maintaining our high level of helpful support and service. Check the old cartridge stem for a gray metal washer. You will receive a notification when this feature becomes available. The max flow rate of the S3102 2-outlet valve is 9 gpm at 45 psi. Like all Moen showerheads, we recommend using a mild soap, rinsing with warm water and drying with a clean, soft cloth. In order to take advantage of any Flo offers an optional FloProtect subscription that provides additional features along with an insurance deductible guarantee reimbursing users up to $2,500 for their homeowners insurance deductible in the unlikely event that a Flo by Moen smart water valve fails to protect the home from catastrophic water damage (see details). This configuration offers the ultimate rain shower spa experience by placing a shower head directly above the user. We cannot comment on specific upcoming features, but we are always looking at the market to determine View and Download Moen S3102 installation manual online. 14 and 68. If it was installed upside down, it will need to be reinstalled in the correct orientation. If you have already downloaded the U by Moen app onto your smartphone, and provided automatic approval of updates, the app will push the update with Apple HomeKit automatically to your device. A flat area on the final shower surface of 10" wide by 6" high is required to mount the controller. A we-pay water damage deductible guarantee. How do I change the outlet icons on the controller screen? Is an access panel required for the U by Moen shower valve? If the side spray has good pressure, then try activating the trigger on the side spray several times to see if pressure returns to the spout. The ioDigital™ valve is consists of a valve and one controller. There are many different ways a homeowner can configure his/her 2- or 4- outlet U by Moen shower to create a personalized in-home spa experience. Yes, it is necessary to plug the valve into an 110v AC supply on a GFCI Circuit. Solution: Request a valid temperature number with your Alexa voice command. Once you’ve completed all the adjustments to the order of the presets. This battery backup will allow approximately two showers per day for three days with no WiFi. Based on the time of day, the controller greeting will read “Good Morning,” “Good Afternoon” or “Good Evening.” Users can enter something that will follow this greeting such as a first name or nickname like “Sweetheart.”. How does the U by Moen shower controller mount to the wall? For non-pullout or non-pulldown kitchen sink faucets: Remove the aerator and rinse off any debris. Simply remove the handle and reinstall. Call +852 2506 0670 or visit the customer support page here. The icons on the controller can only be changed after the app has been downloaded and the controller is connected to the cloud/internet. The optional FloProtect program costs $5 per month. Petroleum based lubricants may react with the rubber seals and could cause the spout to become difficult to operate. Turn on the shower to a specific preset (created within the U by Moen app) or to a specific temperature. 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